Chekone USE CASES
SECURITY
Case
Security guards make multiple patrols at multiple client locations each day. Enormous numbers of events need to be verified, and supervisors need to know that the sites are actively being patrolled and any issues that are found, so they can keep the client informed.
Issue
Security issues are important and have liability associated with it. Mistakes need to be at an absolute minimum. With a paper based system, many issues arise in transcribing these notes making this process long and costly. Supervisors cannot verify what checks have been completed and which need attention. New guards may not know the route and checks.
Solution
From the device display the guard selects the schedule tasks and goes to the locations and checkpoints at each location. With a ChekOne or App, patrol guards now have the ability to add details of site conditions while completing their patrols at a client's property. Guards are alerted to missed checks as they go, and supervisors receive alerts of incidents. This greatly reduces the amount of hand written notes and special forms to be completed during a patrol shift.
Benefit
Having incident reports automatically generated from doing the patrol not only saves time but allows the supervisors and clients to be immediately aware of any issues or security risks.
Electronic reports make invoicing and payroll data available in real time.
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JANITORIAL & SANITATION
Case
The problem is meeting service level expectations and commitments to retain clients .
Issue
Effective management requires that all tasks are completed to specification and on schedule; often the client will complain when cleaners miss tasks on their rounds.
Supervisors need alerts and notification as tasks are completed to know what has not been
completed in time to correct it. This is critical to retain clients and reduce time tracking complaints.
Solution
Cleaners are provided a ChekOne device or App. A cleaner scans into an area to provide cleaning services. He/she are presented a list of tasks to be completed for the area on the display. They simply check off the services completed, data is transmitted in real-time. Missed tasks are sent as alerts by email to supervisors.
Benefit
Supervisors can immediately do quality control cheques and ensure missed tasks are addressed at the time of service knowing when they start and finish.
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SERVICE/CREW
Case
Landscape service crews that travel to customer locations performing various tasks and job time costing.
Issue
Keeping track of time and attendance for multiple workers using specific equipment for each task is difficult to manage and makes billing the customer challenging.
Solution
The team mode solution allows the supervisor to check in each worker on a task and select the equipment being used, area of service and task. When the worker is completed the supervisor checks them out of the system or can assign them to a new task/equipment or location is an instant.
Benefit
Since the information is created by the supervisor as each task is happening the supervisor does not have to worry about recording everyone's time individually. This allows the job costing, payroll time, equipment assignment, and missed task alerts to be created easily and accurate from the time recorded in the system. No more errors or lost time from tedious data entry.
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BUILDING SERVICES
Case
A snow plowing company is on call 24/7 to ensure properties are clear of snow and ice for safety. Having shifts that are based on the weather can make time and attendance difficult to manage. The location or team members and their progress is fundamental to coordinators to meet service levels.
Issue
During the winter months, the flurry of intense weather can compromise the quality and accuracy of time
sheets. Billing disputes from missed, inaccurate and lost records are commonplace.
Solution
The ChekOne solution creates electronic records that are available to respond to customer service challenges verified by GPS and NFC tags or barcode, photos and notes . As employees use the system and scan into jobs and tasks, the supervisor is able to see when the jobs started, ended and the duration of time. Missed task alerts provide supervisors the ability to respond immediately to issues
Benefit
Since time and attendance is all kept in the software, there is no need for filing or organization of employee time sheets because ChekOne does that for you. With detailed information and reports readily available, customer complaints are reduced. Employee and contractor time is simple as it is generated off the scans that the worker made.
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PROPERTY MANAGERS
Case
A property manager requires a monthly condition report on the property he is responsible for based on an actual site visit.
Issue
Property Managers are busy; it is time consuming, error prone and tedious creating the reports and issue follow ups from photos and notes.
Solution
With ChekOne, select the area or element from drop down menus; add a condition, photos and notes then forward to a contractor or operations supervisor for corrective action, time and cost with tracking numbers.
Benefit
The completed inspection is populated into a nicely formatted report and is ready for export,
sharing, printing or email including the notes and photos and pending actions. Follow up and
comparison easy.
